Terms & Conditions

Thanks for visiting the Terms and conditions page and We Welcome our customers at the Universalholidays.us ("Universalholidays.us", "we", "our", "us") website, collectively referred to as the "Site". Our Site is offered solely to aid customers in gathering travel information, checking the availability of travel-related products and services, making valid reservations, or conducting business with travel suppliers. The use of this Site is subject to the following Terms & Conditions. By accessing the Site, whether for information review, travel booking (via the Site or by phone with our call center), or any other purpose, you agree to adhere to these Terms & Conditions, which also govern any travel reservations made through us. If you do not agree with any aspect of these Terms & Conditions, please refrain from using the Site or making travel reservations through us. We retain the right to modify these Terms & Conditions at any time without prior notice. Any revised terms automatically become effective upon updating these Terms & Conditions. Your continued use of the Site after changes are posted indicates your acceptance of those modifications. Kindly revisit this page periodically to stay informed of any updates.

Customers are hereby notified that any references to Universalholidays in these Terms & Conditions are made.all disclaimers are made on behalf of us as well as our parent companies, subsidiaries, and affiliates.

The mandatory arbitration and class action waiver included below are accepted by you by acceptance of these terms.

"We and our affiliates highly regard the trust you place in us. We endeavor to employ reasonable organizational, technical, and administrative safeguards to safeguard your personal information within our organization. However, it is important to note that no data transmission or storage system can be completely guaranteed to be 100% secure. If you have any reason to suspect that the security of your interaction with us has been compromised (for instance, if you believe the security of your account has been breached), kindly notify our customer service immediately. You can reach us at our toll-free number or email us at support@universalholidays.us. This will allow us the opportunity to address your concerns promptly."

General Disclaimer

We at Universalholidays.us acts as an intermediary and arranges services with third-party vendors, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators, consolidators, traveler assist service providers, insurance providers, and activities suppliers (each referred to as a "Travel Supplier") for travel-related services, such as air transportation, lodging, and car rentals (each a "Service Element").

By utilizing this Site, you acknowledge that the rates presented by Universalholidays.us and its affiliate companies are the result of negotiations between Universalholidays.us and the Travel Suppliers. These rates include certain fees retained by the Travel Suppliers for their services, as well as taxes and other charges. When making a booking with any Travel Supplier through this Site, you authorize Universalholidays.us and its affiliate companies to make reservations or enter into contracts on your behalf with the Travel Suppliers for the total displayed price, inclusive of such fees, taxes, or charges related to the services provided by the Travel Supplier or Universalholidays.us.

We do not assume any responsibility for any errors or omissions that appear on this Site or for any errors or failures by our Travel Suppliers from whom you receive services via this site. This includes, but isn't restricted to hotels, airlines, railroads, cruise lines, car rental companies and tour operators, consolidation companies, vacation packages, activities providers, traveler assistance service providers, and insurance companies. In providing services for travel management, Universalholidays.us does not endorse nor guarantee or warrant the products or services offered by suppliers outside of the company and their financial condition or ability to pay the customer for loss due to the financial standing of these suppliers. In the event that a supplier defaults before providing the booked service, and if payment has been made, your sole recourse for a refund shall be the defaulting supplier, insurance covering such defaults if applicable, or another responsible third party, unless the loss was solely caused by Universalholidays.us. If a provider fails to meet its obligations prior to offering services, you can seek recourse against the provider for a reimbursement, if provided by the law or by statute.

As stated in the above paragraphs, Universalholidays.us assumes no responsibility for any actions relating to travel services outside of its control or under the supervision by its staff. Universalholidays.us is not responsible for any error, act or omission that causes loss, injury, accident delay, damage or any other non-performance, error, or the result thereof caused by negligence or default or any other action or omission by any Travel Service Provider. Universalholidays.us will not be responsible for any price changes or schedule, equipment, or accommodation for any travel services that occur after the booking and payment for that service. In addition, Universalholidays.us shall not be responsible for delays, cancellations, overbookings and reroutings or weather-related events, strikes, or any other government-related events that impact the reservation you make through us. Universalholidays.us is not responsible for the representation of travel services and products provided by any vendor that includes but is not limited to photos and ratings, as well as the amenities listed and discounts.

Discounts may differ depending on a variety of factors, such as the airline used the service, the class of service and destination, as well as the season (low or mid high season) in advance, notices given and the minimum stay requirements met and flight availability.

Universalholidays.us does not warrant that it will endorse, approve or endorse the products or services of any other advertiser that is advertised on our website.

We are a service provider offering high-quality services to travel retail agents as well as consumers. We are not in control and accept no responsibility for the conduct of suppliers from which we purchase travel-related products or services. Universalholidays.us is not responsible for the final conversion rates once you have paid for an arrangement for travel that has been made by our company for travel services and products. The user acknowledges and accepts that rates for currency vary, and any quoted price displayed on this Site for local currencies is provided for use as a reference solely and not legally binding on our company or on the Travel Supplier.

There could be charges for canceling or requesting reimbursement from the seller of services and goods related to travel or certain travel arrangements are not refundable once they have been made and purchased. Refunds and cancellations that occur after tickets have been issued are subject to a penalty. Some tickets could have the wording "BT" (bulk fare) and others could have certain values that could differ (higher than or less) than the fare collected. We are not in control of the price of tickets that are written on them.

At the time of check-in some travel agencies may require an advance payment via credit card or cash security deposit in exchange for the charges that you might incur when making use of the booked goods and services or for other expenses. The deposit does not have anything to do with the cash which Universalholidays.us has received in exchange for booking your hotel, car or airfare. You agree that violating any of the guidelines and policies that are set by the Travel Supplier could result in being unable to cancel your reservation(s) or the inability to access the applicable Service Element or services, the loss of any funds you have paid for the reservation(s) or taking your money out of the account to pay any costs that we have to pay as a result of the infraction.

The contract you sign between yourself (customer) and a travel company can be made when you make a booking with us. Additional terms and conditions will be applicable to your reservation as well as any purchase of travel-related goods and services. Be sure to read any additional rules and regulations the travel providers have provided. When you sign this agreement you agree that you are bound by the terms and conditions that are set out by the travel agency you choose to cooperate with. The terms and conditions could include, but aren't only limited to the payment of all charges as they are due, and the adherence to the policies of the travel company and guidelines on the availability and use of services and fares.

Price Match Promise

• Our goal is for you to feel sure that you've discovered a bargain. So we will let you know if you can find an offer with a lower cost (including fees and taxes) for the exact flight schedule and are that is available to book through a Major OTA Competitor's website within twenty-four (24) days of making the booking We will match the cheaper price and refund the difference, or if you prefer we'll let you cancel your reservation with us and give you a full refund.
• If we've mentioned the identical itinerary, this means that every aspect of the offer is in line with airline(s) and flight number(s) and itinerary date(s) the number of passengers and the type of seat.
• Available for booking. It is a sign that the itinerary you have found is available on a Major OTA competitor's website and can be booked by anyone when you contact us, as per our customer service agents.
• If you wish to invoke the PMP to activate the PMP the only thing you have to do is reach our team by email us along with the Universalholidays booking number as well as all the essential information about the cheaper schedule (airline(s), flight(s) and the itinerary and date(s) and the number of passengers and type of seat) and any supporting documentation, such like the precise URL, screen images to help our customers service representatives to determine that the itinerary is in compliance with the conditions and terms in the PMP. Customer service has to be able to locate the lowest price by analyzing the information you supply. We can reject any claims that can't be verified in a reasonable manner, or in which you've supplied insufficient details. After our representative has confirmed that the PMP applies, you'll be able to either maintain your booking and receive a reimbursement for the amount difference cost, or you can cancel your reservation by contacting us for a complete refund.
• The PMP is not applicable to the fares advertised on membership programs' websites Corporate discount or rate; group charter rewards program incentive, meeting, convention or consolidator fares or fares that are only available with coupons or another promotion that is not open by the public. Government, military, student tour operator, bulk vacation package, and "Web Only" fares are excluded. The PMP is not applicable for "opaque" tickets (where the flight details of the booking are not available up to the point of the purchase) or tickets sold through the "bidding" or "auction" model. The PMP does not apply to errors in airfare.

PRICE DROP ASSURANCE TERMS & CONDITIONS

Price Drop Assurance is an opt-in program that lets you permit us to find additional savings on your airline ticket(s) you purchased through us. We will then pass on to our customers in the shape an Universalholidays voucher.

• If you sign up for price drop assurance, Price Drop Assurance service, we will research the exact itinerary (travel dates and airports, passengers, airlines, and flight) during the 24-hour period following you purchase the ticket(s) to search for opportunities to save on the ticket(s). If we find an opportunity to make savings in addition, you are able to authorize us to book your ticket(s) to the exact itinerary that you have already booked. We will then share the benefits with you by way of an e-gift card that can be used towards any future flights booked via Universalholidays.com. We'll also keep part of the savings to pay the cost of rebooking for this service.
• It is important to note that the Price Drop Assurance service is not any guarantee of savings. If we cannot identify significant savings for your specific itinerary (typically 30 or greater) the original ticket remains as is and we are not able to offer any value. Price Drop Assurance is not offered for all itineraries or any airline, but it will only be available only when it is available.
• Be aware that if we issue your tickets again to save you money according to the above information in the email you will receive a confirmation email that contains the new ticket number(s) to the tickets we've given you. We strongly recommend that, if you choose to sign up for price drop assurance Price Drop Assurance service and you don't purchase any ancillary services like seats or prepaid bags directly from your airline the search period of 24 hours is over.
• To associate ancillary services purchased directly from the airline during the interim, call the airline and request that they associate the items with your new ticket number.
• Airline regulations may restrict ancillary service transferability for new tickets, and Universalholidays cannot guarantee these requests. Accessing funds from a debit card may take five to seven business days.

Please keep in mind that if you request a full refund within 24 hours of booking, the original fare may still be eligible. Other fares may be refundable in accordance with the original fare rules. By signing up for Price Drop Assurance, you agree that once we begin the rebooking process, you waive your right to a refund (if eligible) on the original ticket and opt to apply any refund to the purchase of the rebooked ticket and Universalholidays' rebooking fee. The rebooked ticket(s) are eligible for a refund to the same extent as the original ticket(s) and are subject to the airline's rules and restrictions, as well as Universalholidays' terms and conditions.

Universalholidays CONNECTION PROTECTION

• Our Connection Protection is an optional benefit offered on select Fusion Fare flights and is designed to help you in the event that you are affected by an involuntary change in schedule or delay in your flight due to certain circumstances that occur within the normal process of air travel.
• If the itinerary purchased protected by Universalholidays Connection Protection in the event of an uninvoluntary modification or cancellation of your schedule, we will try our best to locate the alternative travel option(s) or alternative way of getting for your journey (or reimburse the cost of your non-used ticket in the event that no alternatives are available).
• If you're affected by an uninvoluntary change to your travel itinerary, you must immediately contact Universalholidays rather than the airlines to ensure that you are to be covered under this policy.

This is the case when an alteration in schedule, like a flight change or cancellation impacts the first portion of your confirmed itinerary that prevents you from reaching the destination you want to reach or your departure from your destination is delayed for more than 24 hrs after the initial time of arrival (i.e. that you will or may not be able to catch the flight(s) connecting to your flight(s) (or your canceled flight(s)).

If your flight itinerary changes, contact Universalholidays immediately via phone, email, or online chat platform. Failure to do so will result in not being covered under Universalholidays Connection Protection. If informed, we will offer a resolution.

• We shall arrange alternate conveyance to your location, or if the same airline is unable to rebook, we will offer an acceptable alternative flight at our expense.
• If no other option is available, you may purchase a similar ticket at the airport and obtain a refund; however, this policy does not cover additional services or upgrades.
• We will refund you for all unused portions. If we are unable to provide you with another mode of transportation, we will offer this choice.

You will be given the options over the phone or via email. You must answer within 24 hours after obtaining our suggestions in ALL instances. Once the 24-hour offer time has expired, our options become null and void, and you will no longer be eligible for Universalholidays Connection Protection.

• All travel arrangements covered by the policy should be arranged in advance through our Customer Care team, as they are only covered according to our own discretion. The expenses associated with these services should be paid for upfront by the customer and then refunded after the fact, accompanied by evidence of the validity (transaction invoices). We will reimburse the cost to the maximum amount set out below.
• If your connecting flight is scheduled to take place at least eight hours following your departure date, Universalholidays Connection Protection will offer overnight hotel accommodation. In some instances it is necessary to reserve the hotel room locally, and then get a reimbursement in the amount of USD $50 per person for up for two consecutive nights. If you require additional nights because of the inability to book at the airport for an alternative, they must be arranged beforehand with Universalholidays.
• If all other flights towards your location are not available for the same day, we will pay the cost of transport to another airport in the event that the next flight available that will take you to the destination leaves from the airport. Transfers to airports are required to be pre-arranged through Universalholidays. Airport transfers could be by coach bus, train or taxi. The transfer applies to all passengers for one reservation. The maximum amount of claim in this case will be USD $100 per passenger who are on the same reservation.
• If your flight's connection is delayed for greater than four hours we'll provide as much as US $15 per passenger for a flight covered by us.
• In the case of multiple destination routes, if the itinerary is affected to the extent that all the other segments on this ticket are also affected, and we are incapable of finding an alternative that is suitable and the ticket remains un-used, then a refund of all flights booked on the ticket is possible.
• When we present you with alternatives, your response must be made within 48 hours in the case of exceptional circumstances. If the 48-hour period is over the offer will be declared non-existent and not covered by Universalholidays Connection Protection.
• In the event of late check-ins or No Shows Universalholidays Connection Protection designed to help if you fail to connect due to no reason of your own, you are unable to connect with your flight with an itinerary that is eligible. If, however, Universalholidays decides (based on the information supplied by the booking systems or operating carriers) that the passenger has been able to connect in a sufficient amount of time (even in the event of a delayed flight), Universalholidays Connection Protection is not applicable. All associated costs are the responsibility of the customer in circumstances.

TRAVEL PROTECTION PLAN DISCLAIMER

If you buy a travel protection plan, you must read, understand, and agree to the following Description of Coverage offered by the travel insurance supplier. We are not liable for the insurance supplier's conduct or omissions.

INDEMNIFICATION

You accept to defend and indemnify Universalholidays and its partners, affiliates joint ventures, and/or their suppliers as well as any of their officers managers, directors, employees, and representatives from or against claim, cause for action, claims, recovery or losses, penalties, fines, damages or other expenses of any nature or kind, including but not including reasonable accounting and legal fees that are filed by:

• Individuals may limit their liability beyond the given amount if the legislation in their state allows it.
• As a result of your violation of these Terms and Conditions, notices, or materials mentioned on the Site by third parties.
• Violation of any law of third parties while using the website.

RELEASE

If you are in dispute with a travel service or supplier(s) which includes but not only hotels, airlines railways, cruise lines car rental services as well as tour operators and consolidators holiday packages, activities and vacation providers, traveler assist service providers and insurance companies You release us as well as our partners, affiliates and joint ventures as well as their officers and directors, agents, managers and employees from any claims, demands, or damages (direct or indirect, incidental and consequential) of all kinds and nature, both known and not known, arising out of or in connection with these disputes.

PRIVACY

The Transportation Security Administration of the U.S. Department of Homeland Security has us collect data about you to use for surveillance of watch lists under authorities of 49 U.S.C. SS 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. It is a voluntary requirement to provide this information but should you fail to provide it by the time you submit it, you could be subjected to additional screening, or even denied transportation or entry into the area of sterility. TSA could share information that you give to law enforcement agencies, intelligence agencies or with others in accordance with its public Notice of Records system. For more information on TSA Privacy policies or to review the notice of system of records along with the privacy-impact assessment, visit the TSA's website on www.tsa.gov

We invite you to read Our privacy policy that also governs your use of this Site to learn more about our policies. This Universalholidays Privacy Policy will give you a description of the ways we safeguard and process your personal data. If you are not happy with the transfer of your personal information and used this manner we ask you to not utilize our services.

Protecting Your Security

To make sure that your credit card debit or charge card is not utilized without your permission We may verify your address, name and contact information provided by you in the process of booking against relevant databases from third parties. When you accept these Terms & Conditions, you authorize us to conduct such verification checks as described in. While conducting the checks you agree and agree that the personal data you give to us could be provided to an authorized Credit Reference Agency which may keep a log of the details in total or in part.Rest confident that this verification procedure is carried out solely for the reason of confirming your identity. It is also true that this process will not be used to conduct an identity check. Likewise, your credit score is not affected in any way. The information you supply to us is protected in accordance with our Data Protection Act of 1998. Data Protection Act of 1998.

SITE USAGE AND TICKET PURCHASE

You admitted that you're of the age at which you are old and have the legal capacity to sign this agreement and utilize this Site in accordance to all conditions and Terms that are contained in. If you use this Site and/or making travel arrangements or bookings on behalf of another person, you agree to notify that person(s) regarding the Terms and Conditions applicable to the bookings and travel reservations that you made for them, as well as the rules and restrictions that apply to such bookings and the Terms and Conditions. You accept that you are financially accountable for all your activities on the Site (as well as for accounts used by anyone else). You are accountable for any reservations or bookings made by anyone you direct or control. You also warrant that the information provided by you, on behalf of you or by any member of your household when accessing the Site is current, true complete, and up-to-date. In addition, you confirm that the user is not a minor who is unaccompanied. In addition, any fraudulent, speculational, exploratory or fraudulent reservation, or reservation made in advance of demand are not permitted.

If you use the Site feature that permits users to upload content to the Site or to get in contact with users on the Site in any way, you must abide by all applicable laws and highest standards of Internet manners and conduct. You warrant that the contributions are in line with the above and you agree to indemnify us fully in the event of any violation of that warranty or obligation. Anything uploaded to the Site is considered to be non-confidential and non-proprietary, and we are entitled to make use of, copy or store, distribute, and divulge to third parties any of the materials for any reason. Additionally, we have the option to reveal the identity of you to any person who asserts that any content that you upload or post to the Site violates the rights of their intellectual property or their right to privacy. We are not accountable or liable to any third person for the accuracy or content of any content posted from you, nor any other users on the Site. We reserve the right to delete any material or post you make on the Site in the event that we are of the opinion that this material is in violation with these Terms and Conditions.

RESOLUTION OF DISPUTES

We request our customer to read this section carefully. It impacts your rights and will have a substantial impact on how you and I handle any claims we may have against each other.

Satisfaction of our customers is the mainstay of our achievement. This is why, in the event that we have a disagreement the goal is to solve the issue quickly and in a cost-effective and fair method. So, before you take any other action, you must first reach us via contact with our customer service. We will then be able to attempt to resolve your questions. If not, we and you accept the resolution of any disagreement, claim, or disagreement between you and us as well as our agents and representatives representing us stemming from or related to the access to the Site or these Terms and Conditions or the violation, termination, or enforcement or interpretation of these Terms & Conditions or our relationship to the Site or any prior version of the Terms and Conditions (each referred to as"Claim") "Claim"), shall be resolved as per one of the subsections in the Resolution of Disputes section below or in accordance with any other agreement made between the Parties in writing.

LAW CLAIMS

Points of Terms & Conditions, as well as the parties' rights hereunder, shall be governed by and construed in accordance with the laws of the State of New York, USA, excluding conflict or choice of law rules. Unless otherwise prohibited by relevant law, any claim must be filed within two (2) years after the date it arose or accrued.

WAIVER OF TRIAL BY JURY AND CLASS, REPRESENTATIVE, AND PRIVATE ATTORNEY GENERAL ACTIONS

You acknowledge and understand your rights, and any dispute regarding class, mass, representative, private attorney general action or similar proceedings must be decided by a court of competent jurisdiction.

You Understand and Agree That by Accepting These Terms and Conditions, We Are Each Waiving the Right to a Jury Trial. We All Agree That Any and All Disputes Must Be Filed in the Parties’ Individual Capacity. We Also Waive the Right to Participate in a Class, Mass, Representative, Private Attorney General Action or Proceeding, or Similar Proceeding, With Respect to the Claims Covered by This Provision, Whether Such Claims Are Subject to Mandatory Arbitration or Are Brought in Any Other Court or Tribunal, Including Small Claims, as Set Forth Below.

DISPUTE RESOLUTION AND MANDATORY ARBITRATION OR SMALL CLAIMS COURT

To resolve disputes with universalholidays, send a written claim description to our toll-free number or support@universalholiday.us. Negotiate in good faith and not initiate arbitration or court proceedings unless unable to resolve within 60 days and make good faith efforts.

If we fail to resolve the dispute within 60 days after our good faith attempts, either you or we may initiate arbitration or small claims court procedures.

Except for claims brought on an individual basis and duly filed in a small claims court, all claims must be settled through binding arbitration initiated by AAA.

Small claims court proceedings If your claim is within the scope of a small claims court the parties can decide to refer the matter to a small claims court, instead of arbitration. The other party can seek to resolve a dispute in a small claims court located in the county where you reside or in the small claims court located in the closest to your home as well as make a claim in a small claims court located in New York County, the State of New York, USA. The parties can submit their cases in small claims courts, without making an application with AAA. When a case has been filed with AAA however, before the arbitrator is officially appointed by AAA an individual can write a letter to the opposing party as well as AAA that it would like the case to be decided in a small claims court. When this notice is received, AAA will administratively close the case without further investigation. Any dispute over whether a claim is within the area of jurisdiction of a small-claims court will be decided by the court and not an arbitrator. If there is conflict, the arbitration process is closed until a ruling by the smaller claims court ruling that the claim does not fall in its area of jurisdiction.

Arbitration is less formal than a lawsuit in court. Arbitration involves a neutral arbitrator rather than a judge or jury, and court review of an arbitration ruling is extremely limited. Except as stated below, an arbitrator can award individual damages and relief in the same way as a court can. An arbitrator should follow the Terms & Conditions as a court would.

The arbitration will follow the AAA Consumer Arbitration Rules and the AAA Consumer Due Process Protocol, as revised by this Agreement. The prevailing party will pay US $200, and the Company will bear all additional costs. If frivolous allegations are found, the arbitrator may impose costs and attorneys' fees.

Arbitration under these Terms & Conditions is governed by the Federal Arbitration Act (9 U.S.C., Secs. 1-16). Parties must comply with rules such as having a single arbitrator approved by AAA, choosing the form of arbitration, deciding if an in-person hearing is necessary, and participating in the hearing by phone. The arbitrator cannot award incidental, indirect, or consequential damages, punitive or exemplary damages, injunctive or declaratory relief, or consolidate multiple claims. The arbitrator may not preside over representative or class proceedings unless mutually agreed upon in writing.

• The arbitration shall be conducted by a single arbitrator approved by or otherwise affiliated with AAA;
• The party initiating the arbitration shall choose the form in which they would like the arbitration to be conducted: via telephone, online, solely based on written submissions, or at an in-person hearing; notwithstanding the foregoing, if either party requests an in-person hearing:
• The arbitrator will determine whether an in-person hearing is required, if the arbitration should take place over the phone, online, or only through written submissions.
• The hearing will take place at a site that is mutually agreed upon, or if the parties are unable to agree, at a location that the arbitrator chooses that is fairly convenient for both parties, should the arbitrator determine that a hearing is required, and
• Unless the arbitrator determines otherwise, either party may choose to participate in an in-person hearing over the phone;
• Nothing may be awarded by the arbitrator:
• consequential, incidental, or indirect damages—including losses incurred due to missed profits—or
• except as allowed by law, punitive or exemplary damages, and the parties forfeit any claim to recover any of the damages mentioned in the subparagraphs
• Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any type of representative or class proceeding. The arbitrator may only grant injunctive or declaratory relief in favor of the party seeking relief and only to the extent necessary to provide relief warranted by that party's claim.

All questions concerning jurisdiction, arbitrability, and the interpretation, applicability, creation, existence, validity, extent, or enforceability of this mandatory arbitration provision shall be decided by the arbitrator. Any claims that the arbitrator finds fall beyond the purview of this mandatory arbitration clause must only be filed in federal or state courts in New York County, New York, USA. This Mandatory Arbitration provision will be deemed void in its entirety if subparagraph (f) above is determined to be unenforceable. Any court with jurisdiction may enter a judgment based on the arbitrator's award. Parties may nevertheless seek temporary remedies from a court with the proper authority in order to support arbitration, notwithstanding this Mandatory Arbitration provision.

PROHIBITED ACTIVITIES

You agree that the Site's travel reservation services will only be used to make legitimate reservations or purchases for you or any other person on whose behalf you are legally authorized to act. You understand that excessive use or misuse of the Site's travel reservation services may result in you being denied access to such services. You may not use this website for any commercial purpose. You agree not to use, monitor or copy the content or information on this website by any robot, spider, scraper or other automated means or by any manual process for any purpose without our written permission. You agree that you will not violate the restrictions contained in the bot-exclusion headers on this site and will not circumvent or bypass any other means used to prevent or limit access to this site. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transmit, sell or resell any information, content, graphics, software, products or services. received from or through this Website or Call Center. You agree that you will not use a frame or border or other framing technology around the Site to enclose any part or section of the Site or mirror or duplicate any part of the Site, and you will not sell, offer for sale, transfer or license. any part of the Website in any form to any third party.

You agree that you will not use any device, software or routine that interferes or attempts to interfere with the normal operation of our Site, or take any action that places an unreasonable load on our equipment. You will not mask the origin of any information you transmit through the Site, whether you are browsing the Site, making a travel reservation or reservation, or submitting any Content. You must not misuse the Site by knowingly introducing viruses, trojans, worms or logic bombs or any other harmful, offensive, defamatory or technologically harmful material. You may not attempt to gain unauthorized access to the Site, the server on which the Site is stored, or any server, computer or database connected to the Site.

You may not launch a denial-of-service or distributed attack. a denial of service attack on the Website. We are not responsible for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may contaminate your computer hardware, computer programs, data or other proprietary material as a result of your use of the Website or material posted on it; or download the site linked to it.

We reserve the right to cancel your universalholidays account and terminate your use of the Site if you violate any of the above prohibitions.

BOOKING PROCESS

The following terms are employed in these Terms to provide clarity:

• "Service Element" refers to a specific product or service that can be reserved on the Site without any connection to other Services. (eg car, hotel, flight).
• "Travel Service Provider" - provider of one or more service elements. (eg hotels, car suppliers, airlines). universalholidays does not act as a principal, but enters into agreements with third party travel suppliers for the elements of the Service, all of which are defined above.
• "Booking or reservations" means the negotiation process with the travel supplier you are going with. while using the Website to obtain one or more elements of the Service, which may lead to an agreement with the travel provider, when we receive full payment and accept your offer.

The following steps are taken to ensure the validity of the reservation.

When we put utilities on our site, we ask that you make an offer to buy them. You will not make this offer until you click "Book" on the website's payment page (swallow "Review Details and Book").

Once you have done this, you have made an offer to Universalholidays (which cannot be withdrawn if you change your opinion). , to purchase the relevant service elements from the relevant travel provider ("your booking"). We reserve the right to accept or decline your offer on behalf of the relevant travel service provider at our discretion.

Universalholidays's email confirmation is NOT a contractual acceptance of the booking, but simply a notification that we have received your offer. . We need to check the availability of the relevant service elements.

If the relevant service element is available, your booking will be processed. A contract for the relevant Booking is created when payment is received in full.

The contract between you and the relevant Travel Provider applies only to those elements of the Service which are confirmed by email with ticket numbers, if this is a flight. or reservation number for hotels, cars or activities .

Order terms (such as price, availability and/or date of travel) are not guaranteed until a contract is signed between you and the tour operator. the ticket has been issued and/or the tour operator has made and confirmed the reservation. Please note that once you have completed the booking stage, you can only cancel or change your Booking details (such as names or destinations) at our discretion and in accordance with these Terms of Use.

These booking processes are subject to one of the Terms of Use for our individual service element below. Airline conditions, hotel conditions, car rental conditions, attractions and services are all areas that are not covered by the booking process. We reserve the right to change the booking process at any time. Changes will automatically take effect from the date the changes are published on the Site.

Government-issued photo identification is required at all times during your trip for security checks at airports, hotels and car rental locations, and may be required for sightseeing. and other products deemed necessary by the respective travel service providers.

For international travel (to the majority of nations outside the US), a passport—the previously mentioned evidence of citizenship—is also necessary in addition to a government ID. Please be aware that, even if it's just a connecting flight, it is your full duty to make sure you meet the passport, visa, and/or health criteria of the countries you want to visit and transit through. A lot of nations mandate that your passport remain valid for a certain amount of time after the date of admission. Please get in touch with the local consulate of the countries you will be visiting if you have any queries concerning the appropriate minimum time, any travel restrictions, or passport/visa requirements.

Universalholidays or its affiliates are not responsible and you are not entitled to a refund if you are denied boarding, delayed or deported because you do not meet the above conditions.

State entry/exit fees may apply accordingly. at your destination.

These are your sole responsibility and will be added to your booking fees.

• All passengers in your Booking (if more than one passenger) must be traveling on the same journey. Individual passengers cannot be added and/or removed from a Booking.
• Universalholidays reserves the right to correct any errors in the quoted prices and, if necessary, give you the option to cancel the booking or allow universalholidays to charge the amount of any price . an increase to the credit or debit card you provided prior to departure.
• Each service element listed in your Reservation is provided by the applicable travel provider.
• Frequent travel points and/or miles may or may not be available for any portion of your Reservation . You will need to check with the relevant travel provider.
• Once you have made a booking, you cannot transfer or change the names or destinations on your Booking.

Your booking will be completed on the delivery date specified in your ticket information email or, if no delivery date was specified, on the date of issuance of the ticket, unless there are exceptional circumstances.

The terms of this agreement incorporate by reference the terms of each airline's contract of carriage. Passengers can familiarize themselves with the full text of the contract of carriage at the ticket office of the airport or city of each airline. At the request of airlines, passengers have the right to receive the full text of the contract of carriage by post or other delivery service free of charge.

Conditions contained in the contract of carriage may include:

• Limitations of the liability of the airline for personal injury or death to passengers and for loss, damage or delay of goods and packages, including sensitive or perishable goods;
• limitations of claims, including time limits in which passengers must file or file a lawsuit against the carrier due to the actions or omissions of the carrier or its representatives;
• the right of the airline to change the terms of the contract;
• rules regarding reconfirmation of reservations, check-in times and refusal of carriage;
• The rights and limitations of the airline in relation to the delay or interruption of service provision, including changes to the schedule, change of another airline or aircraft, and change of route.

Pricing, Taxes/Fees, and Payment:

The overall cost of our package, which includes airline, hotel rooms, vehicle rentals, and all related activities, is subject to the restrictions and conditions outlined in the ticket information email and these restrictions.

The relevant tour operator will impose additional fuel, security, baggage, seat reservations, hotel fees, and other applicable service charges upon check-in. Any such additional expenses that are billed to the travel provider are entirely your responsibility. Should you have any inquiries concerning these fees, do get in touch with the relevant travel service provider immediately.

Liability insurance, collision damage compensation, accident insurance, personal property protection, return fees, gasoline, child safety seats, roof racks, and hotel room surcharges (for phone, movies, energy costs, and potential tax rises) are not included in the prices of service elements. All of these costs have to be paid at the hotel check-in desk or at the site where you pick up your rental car.

The rates displayed do not include any additional or potential surcharges that could be applicable at that time. from the appropriate travel agency or the appropriate authorities when the time comes, fully payable.

When making a reservation, it must be paid using a working credit or debit card. All major credit and debit cards with a confirmed billing address are accepted by Universalholidays.

You authorize Universalholidays and its authorized third party to process the total amount of the credit or debit card reservation you submit to us.

We can get in touch with you prior to your trip to arrange payment for your scheduled itinerary and/or in accordance with the tickets you were given. We'll get in touch with you using the details you gave us. We reserve the right to cancel your trip if we are unable to get in contact with you or collect your money before the scheduled departure date.

When you check in at the hotel or when you pick up your rental car from the company, the appropriate travel suppliers may request that you show a valid credit or debit card to verify that you are using the approved card and/or to verify any additional charges. The passenger listed on your booking must be the cardholder.

All offers, prices and terms of sale are subject to:

• It can change without notification;
• work, eligibility, seat or other restrictions, travel dates, dates, minimum or maximum durations, holidays, seasons, blackout days, distance and/or waiting list restrictions;
• Booking for a maximum of one year (if extensions are granted, fines/restrictions may apply);\other conditions/restrictions; and
• Matter of Availability.

The entire journey, including any time spent inside the nation of origin or destination, may be subject to the Warsaw Convention, a treaty that regulates air carriers' liability for passenger fatalities and luggage damage.

Once a reservation is ticketed, it becomes confirmed. We check billing addresses and verification numbers with the credit/debit card company in order to safeguard clients. Until confirmed, fares are subject to change. Changes in fare or denied transactions are not our responsibility. An approval code may be provided in the event that a fare is not available, temporarily crediting the customer's bank account with the amount.

ADVICE TO INTERNATIONAL PASSENGERS

The provisions of the treaties known as the Montreal Convention and the Warsaw Convention may apply to passengers' entire journey, including the portion entirely within the countries of departure and destination, if they are starting a journey with an ultimate destination or making a stop in a country other than the country of departure. The Conventions control and restrict the carriers' liability to passengers for death or personal injury in the majority of circumstances. Typically, getting insurance from a private provider provides further security. Any restriction on the carrier's responsibility imposed by the Warsaw or Montreal Conventions has no bearing on this type of insurance.

Please speak with a representative of your insurance provider or airline for more information. Please click here for further information regarding the carrier's liability under the Warsaw convention.

LINKS

You access other websites at your own risk, and you are solely responsible for reading their Terms & Conditions and making sure that any software you download or links you click (from this site or other websites) are free of defects, malware, worms, trojan horses, and other potentially harmful content. The Site offers connections to other websites for your convenience or as a means of promoting other travel-related or unrelated suppliers and vendors. We do not support any of these vendors or providers, and we have no control over the information found on such websites, their privacy policies, or other policies.

OUR FEES AND EXCEPTIONS

Chart will be the same and will do in the end.

CHANGES TO FLIGHTS ALREADY PURCHASED

All itinerary modifications are subject to airline fare regulations, whichever is more stringent. The majority of our tickets, hotels, automobiles, packages, and cruises do not permit date or name changes once the booking is finalized. When a supplier modifies the original itinerary at the customer's request or due to changes in the supplier's schedule, Universalholidays is not liable for any bookings or reservations that are made or confirmed to you.

MULTIPLE AIRLINE ITINERARIES

Examine the terms and conditions of each airline carefully before making multiple airline reservations as they all have different limitations, guidelines, and costs. The customer may be liable for any fees or ticket charges if another airline causes an interruption to one of their flights. Printing the outbound and return sections of your e-ticket confirmations before you leave is advised. You should also provide proof of your return ticket when you check in. We suggest to visit respective airline official website to learn its terms and condition policy.

CANCEL AND EXCHANGE

Booking at Universalholidays is 100% non-refundable. When an airline permits cancellations in specific circumstances, the credit can be used to the same traveler's subsequent ticket purchases on the same airline. The airline supplier's credit typically has an expiration date after which it becomes invalid.

We advise you to speak with a customer support representative about any further credit restrictions. Any such reservations for which cancellations may be allowed must be made by phone to our customer support center at least 24 hours before the first flight segment's scheduled departure time. We do not promise that anything will cancel.

You will be expected to pay any relevant airline fines, any applicable post-ticketing costs from Universalholidays, and the fare difference (if any) when you are ready to make your next reservation and want to use your airline credit. We have no influence over any airline's fare rules, policies, or procedures, which govern all such adjustments.

CANCEL AND REFUND

After 24 hours after booking, the majority of our hotel rooms, prepaid car rentals, airline tickets, vacation packages, and service fees are not refundable. Trip protection insurance is refundable if you phone our customer care center to cancel and your trip hasn't started within ten days of your purchase. Cancellations must only be made via phone. Refund claims are only eligible for consideration if the following requirements are satisfied:

You are not a "no show" (the majority of "no show" bookings are not eligible for any waiver from suppliers for refund processing); you have applied for a cancellation and refund with us; if the fare rules allow for cancellation and refunds; and we are able to secure waivers from suppliers to process this requested cancellation and refund.

Refund requests follow a step-by-step procedure that is governed by the supplier's policies. Following receipt of the request, Universalholidays collaborates with the supplier to produce a waiver in accordance with the supplier's policies. The credit card statement may not show the refund for 60 to 90 days. Refunds may be subject to penalties from suppliers, and post-ticketing services may incur additional costs. Universalholidays will reimburse the post-ticketing service fees related to the agent-assisted refund request in the event that the supplier does not complete the refund; however, the booking fees for the initial trip reservation or booking will remain unrefunded.

When a cancellation request is made over the phone, the email provided during the booking process receives a special Cancellation Password. The password expires in three hours, and if it's not available, you'll need to submit the request once more in order to get a new one.

PROMO CODES

• While some specific Universalholidays promo codes can only be used over the phone with our customer care center, Universalholidays occasionally issues promo codes that are generally good for online reservations and bookings.
• To receive coupon codes via email, we cordially encourage you to subscribe to our newsletter.
• The value of our service fees and/or "Traveler Assist" costs is the highest discount available with all Universalholidays coupon codes, up to a 70% reduction.
• Discount codes for Universalholidays are not refundable, exchangeable, or tradable, and have no cash value.
• A genuine promo code needs to be put in the promo code link on the payment page in order to obtain the full amount of the discount. The discount is worthless and cannot be redeemed if the code is not entered. You may choose not to buy the goods or services if there are technical issues, the code is not accepted, or there is no coupon link. However, the credit will never be applied once the purchase has been made.
• Offers for Universalholidays coupon codes are subject to change or withdrawal at any time without prior notice, even if they are replicated on other websites.
• There is no redress available for any technological issues, other than the option to back out of the transaction.
• The promo code expires if the deal is cancelled, and neither the site nor the system will accept it when it is entered. This is final, and at that time, you can choose to keep your purchase at the original price or not.
• There won't be any credits or reductions added after the sale for whatever reason; the final price shown, with or without the promo code, will be the amount billed or charged.
• Coupons for Universalholidays cannot be used in conjunction with other promotions.

Even after the booking has been created and a booking receipt has been sent, we retain the right to reject any transaction that may have had a promo code value error.

FARE CHANGES AND POST PAYMENT PRICE GUARANTEE

If the price of the flight fare or any other change occurs before your form of payment is successfully processed and approved, you may be informed of it. Only then will you have the option to accept or deny this transaction. You will not be charged in the event that you choose to refuse this transaction. Our Price Promise Following Payment: We promise to uphold the entire final quoted price of the airline tickets upon the successful acceptance and processing of your credit/debit card payment, subject to any modifications or fluctuations in the cost of air travel.

PAYMENT ACCEPTANCE POLICY

Please be aware that the final price may appear on your credit or debit card in numerous charges. We will contact you within 24 hours if your credit/debit card payment or other means of payment is not completed or approved for any reason (it may take longer than 24 hours for non-credit/debit card payment methods). If the price of the flight fare or any other change occurs before your form of payment is successfully processed and approved, you may be informed of it. Only then will you have the option to accept or deny this transaction. You will not be charged in the event that you choose to refuse this transaction. Once we have successfully accepted and processed your payment (credit/debit card), we promise that we will honor the complete final quoted price of the airline tickets, regardless of any changes or fluctuations in the price of air fare.

Please keep in mind that all hotel, car rental, and tour/activity reservations are only confirmed after you get complete confirmation details via email to the address you supplied when making your reservation. In rare circumstances, prepayment may be required for confirmation.

TICKET DELIVERY

Universalholidays provides e-Tickets for the majority of its itineraries, but paper tickets are occasionally issued. Shipping costs are displayed before booking, and buyers can opt out of purchasing tickets to avoid paying shipping costs. Universalholidays does not accept responsibility for delivery provider errors and does not guarantee redelivery on schedule. Incorrect addresses may result in extra fines. Payment is charged to the credit card used for payment.

CREDIT/DEBIT CARD PAYMENTS

• All reservations and fares are not ensured until ticketed by the vendor. Reservations for hotels, auto rentals, and vacation packages are not confirmed until you receive an email with a confirmation number.
• When you use your credit or debit card to make a purchase, we request an authorization for the amount of your expected transaction (a temporary "hold" on the money). If we are unable to confirm your booking for any reason, you will not be charged, and we will request that your credit or debit card bank release the hold; until then, monies subject to the hold will not be available to you for other purposes.
• Every credit card must have a verifiable billing address in the United States, Canada, or another nation. Click the drop down option in the check-out page to view a list of countries that accept credit cards.
• If your credit card is denied for whatever reason, we will contact you within 72 hours. Submitting a payment card does not ensure tickets.
• There are numerous reasons why your credit or debit card may not have been accepted or charged. Examples include: the airline was unable to confirm the booking, the fare increased after payment information was provided and prior to ticketing, or adequate funds were not available on the credit card. In the event that the tariff has increased, you will be given alternative options and the chance to cancel the reservation at no cost. When the booking is ticketed at the price initially quoted to you, the ticket is non-refundable and non-cancelable.
• Universalholidays does not take any responsibility if your credit or debit card is unable to charge.
• Strict security protocols are used by Universalholidays while processing credit card payments. Any fraudulent transactions are reported to airlines, federal and state law enforcement, and airport security.
• After completing the purchase and receiving your tickets and/or other products by email confirmation or shipping, you agree to be responsible for any and all credit card payments and to waive your right to challenge charges. In the event that you have legitimately made a purchase on our website and there is a chargeback or credit card dispute, you agree to reimburse Universalholidays.
• The majority of credit card transactions made to our customer service department over the phone are documented and can be used as proof in the event of a disagreement.
• When a user accepts these terms and conditions and proceeds with the purchase, an online credit card transaction is approved on their behalf.
• In cases where our systems flag particular transactions as high risk, we won't proceed with processing them until our credit card verification team certifies that it's safe to proceed. We could get in touch with your bank or you in order to verify the legitimacy of such transactions.

CREDIT CARD DECLINES

Within 72 hours of your transaction being processed, we will try to send you an email to let you know if your credit card is declined. We will try to process your money again in less than a day, so please do not make a new reservation. If your credit card has been denied, the transaction won't be completed. Reservation specifics, including fare, are not guaranteed. You have the right to cancel the reservation at no cost to you in the event that the tariff changes. For this, there won't be any more expenses for services.

SEATS, MEALS, FREQUENT FLYER AND OTHER SPECIAL REQUESTS

Service costs are not refundable, and special requests for meals, seats, or frequent flyer status are just that—requests. It is advised to validate these requests with your airline immediately before your intended departure date, as results cannot be guaranteed.

BAGGAGE POLICY AND FEES

You will be responsible for any extra baggage fees that each airline may charge if you have more luggage than you need. Nowadays, the majority of airlines levy baggage fees, even for the first bag that is checked in. To save money, we advise packing small. Please visit our Baggage Fees page to find the baggage fees for each airline. Depending on the size and weight of the luggage, baggage costs can range from $15 to $200 or more per checked bag. Once you use this service, you must pay these fees straight to the airline. Although we try to keep the baggage fees table current, we advise you to speak with the airline directly to find out the most recent information on check-in costs and luggage policies.

BAGGAGE POLICY ON CONNECTING FLIGHTS

You might need to pick up your bags at the connecting airport and check in again in order to continue your travels when connecting flights involve two or more airlines. If you have extra luggage in these circumstances, you will be responsible for paying any fees that each airline may charge. Nowadays, the majority of airlines levy baggage fees, even for the first bag that is checked in. To save money, we advise packing small. Please see our Baggage Fees page to find the airline baggage check-in fees.

AIRLINE OPTIONAL SERVICES AND PRODUCTS

Depending on the airline, we might provide optional airline services and goods to travelers on specific flights, like reserved seats and checked baggage.

The airline(s) will supply you with these optional services and goods; the cost of purchasing them will be extra to the cost of the ticket and will depend on the availability and usage policies of each airline. We do not promise that the airline(s) will honor your requests for such extra services and products, and any service fees we charge are not refundable for services provided. We highly advise you to inquire about any limitations that may apply to the optional goods and services you purchase via us and the airline(s) that operate your flight(s).

We provide optional services and goods to airlines as a marketing agent, and our obligation is restricted to the cost of the purchases. If there are any problems using or accessing the service, we suggest getting in touch with the operating carrier.

AIRLINES SCHEDULE CHANGES/FLIGHT CANCELLATIONS

OVERBOOKING OF FLIGHTS

Seat availability problems may arise from overbooked airline flights, as per the carrier's contract of carriage. So, always check flights before booking to avoid overbooking issues.

UNACCOMPANIED MINOR

For kids (ages 16 to 18; age may vary by airline) traveling unaccompanied, each airline has its own rules and guidelines. The following details are subject to change at any time, so please check directly with the airline regarding the rules, fees, and age restrictions for unaccompanied minors:

• Unaccompanied minors may not be permitted to fly without an adult on certain airlines.
• Only non-stop flights are permitted for unaccompanied kids by certain airlines.
• When two or more accompanied minors are traveling together, anyone under the age of eighteen does not qualify as an adult.
• It's possible for many airlines to charge extra at check-in.

To confirm the policies and limitations for traveling unaccompanied by a minor, you may contact respective airlines to know more about unaccompanied minor policy.

VISA AND ENTRY REQUIREMENTS

It is recommended that all clients confirm their travel documentation (entry/transit visas) for the nation they are entering or passing through. You can obtain trustworthy information about traveling abroad by visiting www.travel.state.gov and contacting the consulate or embassy of the country or countries you are visiting or passing through. If the required travel documents are not available and you are refused entry or transit into a country, Universalholidays will not be held liable.

Entry into the target country is not guaranteed by your purchase with Universalholidays. The traveler acknowledges that Universalholidays disclaims all liability for establishing whether a passenger is authorized to enter or pass through any particular nation. Any information provided by staff members of Universalholidays needs to be confirmed by the relevant government agencies. Such information does not suggest that Universalholidays is accountable.

GENERAL RESTRICTIONS

The airline should be contacted directly to confirm all flights as there may be last-minute itinerary adjustments. For domestic flights, you must reconfirm at least 24 hours before departure; for international flights and trips to Hawaii, you must do so 72 hours in advance. Upgrades and standbys are typically not allowed. Upgrades and standby are exclusively the airlines' responsibility.

The accumulation of frequent flyer miles is not permitted on a large number of our reduced tickets. The airlines will receive all requests for seats. Note that not every seat request will be fulfilled. Please get in touch with the airline directly if you have any particular needs, such as a wheelchair or stretcher assistance, or if you wish to know your seat assignment instantly.

We preserve the right to refuse requests for travel to locations that the US government has imposed travel restrictions on. Duty or departure tax may be imposed on a passenger leaving from foreign locations such Mexico, the Caribbean, the UK, and Australia. These taxes, which are not included in the original cost of the ticket, are collected by the local government at the airports.

In the event that travel receipts are needed for reservations made more than a year ago, some administrative fee will apply.

HUMAN ERROR

In the event that one of our agents makes a mistake during the booking process, we will try our best to fix it right away. In addition to a $50 coupon that may be redeemed for future Universalholidays purchases, Universalholidays guarantees to reimburse up to the full amount of service fees that it has received for that reservation. This commitment is valid for a full year. If you find any issues with your itinerary, you have 24 hours to let us know. Universalholidays shall not be held liable for these inaccuracies after the first 24 hours.

ITINERARY RE-CONFIRMATION

The passenger who made the reservation directly with a customer service representative or through our online booking system is accountable for checking and verifying the names, dates, flight numbers, airlines, and routing, including any changes to the airport. You have four hours from the moment your booking was finished to notify a Universalholidays customer support specialist if you find any inconsistency in your schedule. We will consider the reservation you have made to be acceptable to you and will not be held responsible for any discrepancies in it if you do not get in touch with us by phone within four hours of trip booking.

We request our passenger(s) to kindly double check the itinerary then save it to their convenient device.

HAZARDOUS MATERIALS

The carrying of hazardous items on one's person or in luggage onto an aircraft is prohibited under federal law. According to 49 U.S.C. 5124, a violation carries a maximum penalty of $250,000 in fines as well as five years in jail. Compressed gasses, explosives, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive compounds are examples of hazardous materials. Paints, lighter fluid, fireworks, oxygen bottles, tear gasses, and radiopharmaceuticals are a few examples. Certain smoking materials carried on your person and limited amounts (up to 70 ounces total) of toiletries and medications carried in your luggage are exempt from this rule. Get in touch with respective airline representative for more details.

DISINSECTION

Some nations have the authority to require that an aerosol pesticide be sprayed in an airplane cabin used for such a voyage while the cabin is occupied by passengers, or that an aircraft passenger cabin be treated with pesticides prior to takeoff. For more information, visit the U.S. Department of Transportation link mentioned below to get more clarity on it.

(https://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements).

HOTEL RESERVATIONS RULES AND REGULATIONS

We have received images of the hotel and details from the provider on the amenities, services, goods, etc. Universalholidays disclaims any liability for any modifications that the supplier neglects to apply. Certain pricing are subject to specific restrictions, such as membership in AARP, AAA, Corporate, Government, or the Military. When checking in, you will need to show identification to validate your eligibility for these special prices. If you are ineligible or do not have identification proving your status, hotel properties are not required to honor these rates.

If a guest leaves early, they will not be reimbursed for any unused room nights. An airport shuttle is an optional service provided by certain hotels. To inquire about availability and rates, you should always get in touch with the hotel before checking in. Booking bonuses that hotels offer, such complimentary breakfast, guided tours, etc., are all subject to availability and change and are managed directly by the hotel.

There are some points which must be fulfill for hotels -

• Verifying directly with the property that they do, in fact, allow pets is crucial. Universalholidays disclaims all liability regarding the pet policies of specific properties. To find out about pet regulations, fees, and breed and size restrictions, you must give the hotel a call.
• At the time of booking, your credit card is billed for prepaid reservations. This fee covers the entire base amount of the reservation (room only). Daily charges may apply to resort fees, electricity surcharges, and housekeeping costs. Additionally, they would gather money for incidentals like phone calls, parking, wet bar, movies, and games. Prices are only assured at the time of reservation.
• Upon check-in, certain hotels will demand a voucher. The email address you provided to us at the time of booking will get the voucher from Universalholidays. It's usually advised to check in with a copy of your email confirmation in hand.
• Make a reservation now, pay later. Credit cards are used to hold reservations until check-in, and it is advised to make hotel confirmations 24 hours in advance. Certain non-prepaid hotels demand deposits, which are typically non-refundable.

Meal Plans are dining arrangements for hotel stays that can include complimentary hotel-cooked meals or apartment-cooked meals that let visitors prepare their own meals.

• When you choose a room only (RO) package, it indicates that meals are not included in the total cost of your lodging and vacation.
• When you opt for self-catering (SC), your holiday package/accommodation does not include meals; rather, your lodging will have cooking facilities so you can prepare light meals.
• Bed and Breakfast (BB) refers to a package deal where your lodging and/or vacation cost include breakfast.
• If you have paid for your lodging and/or holiday package, then half board (HB) includes your breakfast and evening meal. You may occasionally opt to have lunch rather than breakfast; the hotel will verify this when you check in.
• When a vacation package or lodging is described as full board (FB), breakfast, lunch, and dinner are all included in the cost.
• A pay bar system may be in place after midnight, but otherwise, all meals and locally made beverages are included in the All-Inclusive (AI) package. This could change according to the accommodations. Additionally, your hotel may be entitled to provide entertainment and non-motorized water sports for you.

We have been provided with images of the hotel and details from the provider about the products, services, and amenities. For any modifications that the supplier has not updated, Universalholidays assumes NO LIABILITY.

Unless otherwise noted by the hotel, certain amenities, including bedding type or non-smoking rooms, are merely requests and cannot be fulfilled. Both Universalholidays and the hotel cannot guarantee that your request will be fulfilled, even though most hotels will make an effort to comply.

There are some pricing that come with extra restrictions, such as membership in AARP, AAA, Corporate, Government, or the Military. To verify your eligibility for these special prices, you must show identification at the time of check-in. If you don’t qualify or don’t have identification that verifies your eligibility, hotel properties are under no obligation to honor these rates. As an added service, some hotels provide an airport shuttle. Always get in touch with the hotel before checking in to inquire about availability and rates. Booking bonuses that the hotels provide, such complimentary breakfast, guided tours, etc., are all managed directly by the hotel and are subject to availability and change.

Hotel Changes, Cancellations and Refunds:

If a customer wants to make any modification, cancel or refund kindly get in touch with the customer service desk and they will help you with the best solution.

• When you miss your reservation's check-in without giving any advance notice, it's known as a "no-show." You must get in touch with the hotel directly if you plan to cancel your reservation and not check in. You can incur penalties or forfeit your full pre-paid or deposit payment for your reservation, contingent on the hotel's policies.
• To provide a confirmation number, hotels may need up to a day. Your online hotel reservation is the first step in the process. Your confirmation of the reservation will be sent to you via email. Please be advised that your request has been received. Email support@Universalholidays.us with the confirmation number and a phone number if you haven't heard from Universalholidays via email. The day before you are scheduled to check in, we advise you to confirm your hotel reservation once more.

Often, the hotel won't know the precise name of the visitor until 72 hours before they arrive. Once you receive the final confirmation email and/or voucher, your reservation is confirmed and protected. To confirm your information, we advise you to get in touch with the property no later than three (3) days before your planned arrival.

All About Changes, Cancellations and Refunds

Kindly call customer service to make any cancellation

• For unused room nights as a result of early departures, there are no credits available. Extended stays need a new reservation. The initial room rate is not surety.
• In addition to any costs imposed by the property, cancellations or changes to the reservation may be subject to cancellation fees from Universalholidays.
• Any modifications, including changing the dates or the number of rooms, may incur fees as specified by the hotel
• During popular events like the Olympics, the Super Bowl, or New Year's Eve in Times Square, as well as during peak travel seasons, many hotels may alter their cancellation policy.
• Early departures, no-shows, and cancellations are subject to a complete refund policy at the sole discretion of Universalholidays and its hotel partners.
• We have the right to full compensation from you for any loss, charges, damages, costs, or expenditures that we incur as a result of any cancellations for any reason.
• If there are any problems when checking in or out, you need to contact Universalholidays. A phone call can often solve a lot of problems.

Payment, Taxes and Fees

Taxes and fees will be charged to your debit or credit card in connection with processing your hotel transaction. This charge includes an anticipated amount to reflect the amount we pay the hotel for taxes (such as sales and use tax, occupancy tax, room tax, excise tax, value added tax, and/or other comparable taxes) that the hotel owes us in connection with your reservation. In some places, government-imposed service fees or other costs that are mandated by law to be collected by the hotel but are not remitted to the taxing authorities directly may also be included in the tax amount.

Taxes may be paid to the hotel differently than what we anticipate and include in the payment to you in connection with your reservation. We keep the remaining amount after taxes and fees as part of the payment for our services. The amount we pay the hotel and the location of the hotel where you will be staying are only two of the many elements that affect the tax and fee charge, which also includes any profit we keep.

Booking service fees, which can reach $42 per room per night, are levied by Universalholidays for new reservations. All booking costs for hotel reservations made through Universalholidays are non-refundable in the event of changes, cancellations, or refunds. A service cost of up to $25 per room will be added by Universalholidays on top of any applicable supplier penalty penalties.

We are not the seller collecting taxes and sending them to the relevant taxing authorities, with the exception of what is stated below. As vendors, our hotel suppliers bill us with all applicable taxes included in the amount, and we pay the vendors directly for those amounts. The vendor with whom we reserve or book your travel plans is not a co-vendor of ours. The relevant tax rate, taxability, and types of applicable taxes differ significantly depending on the area.

The tax that we are required to collect and return to the jurisdiction for tax owed on funds we retain as compensation for our services is included in the charge to your debit or credit card for taxes and fees for transactions involving hotels situated within specific jurisdictions.

We regret to inform you that we are unable to arrange a refund of Value Added Tax ("VAT") or comparable taxes levied by nations outside of the United States, nor Canadian Goods and Services Tax ("GST") for clients using our services to book Canadian hotel stays.

If you are paying in other currency then exchange rates at the time of booking are the basis for currency conversions, which should only be used as a rough reference. These prices represent the approximate base room costs. Payment for resort fees, cleaning fees, and room taxes is collected by individual hotels and can be accessed daily. In addition, they will gather for incidentals like phone calls, parking, movies, games, and meals.

Note:

Cancellations made over the phone or within 48 hours of the check-in or pick-up time will not receive a complete refund. There will be cancellation charges in addition to a non-refundable booking service cost from Universalholidays.

The Universalholidays service charge that was applied at the time of booking will be reimbursed if the cancellation is made online 48 hours before the planned check-in or pick-up time.

CAR BOOKINGS RULES AND REGULATIONS

At the time of drop-off, you will be liable for the full cost of the automobile rental as well as all applicable taxes, fees, and surcharges. You will also be responsible for any damage to the vehicle.

Renters who do not meet the minimum age limit will have their coverage agreement nullified and will not be issued a car.

While Booking rental car, a valid driver's license and credit card (or other preapproved payment methods) are needed. An International Driver's Permit can be necessary if the rental is in the United States and the driver's license is not in English. When renting a full-size van, most rental businesses demand a commercial driver's license.

When you pick up or leave off your rental car, the car rental company may charge you additional taxes and service fees. Please check with the rental car agency all fees and details. Reservations for rental cars cannot be transferred to another individual.

It is necessary to request additional equipment in advance, and availability of items like child safety seats and navigation systems cannot be assured. If you are not insured by your own policy, it is strongly advised that you get some kind of auto insurance. Before driving the rental automobile off the lot, you run the risk of being held liable for any damage to the vehicle that was not reported. "One Way" rentals will incur an extra cost. Should you choose to pick up in one state and drop off in another, this cost may increase. If you will not be returning the automobile to the precise place where you got it up, please double check for any additional costs or fees.

A 24-hour reservation window is implied by daily prices. A reservation term of 5-7 days is implied by weekly pricing. If you return cars at a different time, date, or place than the one specified in the original reservation, you may be assessed additional fees. For instance, the cost of keeping the automobile for 27 hours can be one daily rate plus an hourly rate, half-day rate, or full-day rate for the extra three hours, depending on what the supplier charges.

There are no limits on the amount of miles you can drive with unlimited mileage rates. Certain geographic limitations might still be relevant, though. The maximum number of miles that you are permitted to accrue is specified by the miles per day rates. Any extra miles will be billed at the rate of one mile.

We request drivers to take care of these things:

• They must meet age criteria.
• Must have a credit card of the name of the person the car has registered.
• Driver license must be valid.

Payment Taxes and Fees:

All booking fees for car rentals through Universalholidays are non-refundable in the event of changes, cancellations, or refunds. A $15 service fee will be added to any supplier penalty costs by Universalholidays.

Other Restrictions:

There are some prices that could solely be applicable to vehicles picked up within twenty-four hours of the arrival time indicated on a plane ticket or boarding permit. To ensure that the car rental company will honor your reservation if you need a pick-up time outside of that window, please get in touch with them.

To find out if there are any extra layers of restrictions while using a debit card, please email us or contact the provider. It is possible that a rental company will reject your request if you try to pay using a debit card. Additional limitations can apply to locals. You are advised to confirm by contacting us or the vehicle rental company. You could be held liable for any resulting losses or injuries if you provide false information, negating the company's liability.

Note:

Cancellations made over the phone or within 48 hours of the check-in or pick-up time will not receive a complete refund. There will be cancellation charges in addition to a non-refundable booking service cost from Universalholidays.

The Universalholidays service charge that was applied at the time of booking will be reimbursed if the cancellation is made online 48 hours before the planned check-in or pick-up time.

VACATION PACKAGE RULES & REGULATIONS

Any individual product's terms and conditions are superseded by the vacation package terms and conditions found below in these Universalholidays terms and conditions. Any subject not covered by the vacation package terms and conditions is supplemented by the airline ticket terms and conditions, hotel terms and conditions, car rental terms and conditions, and terms and conditions for attractions and services. The Universalholidays Vacation Package Terms & Conditions are subject to change at any moment and without prior notice, per Universalholidays's reserve. Should the Terms & Conditions for Universalholidays Vacation Packages be altered, the updated information will take effect on the day it is published on this website.

Any prior publicized and contradictory relevant policies and Terms & Conditions to any specific travel product included in the Vacation Package shall be superseded by the modified Terms & Conditions, including but not limited to, change and cancellation procedures as mentioned below.

Universalholidays request to customers that All fares on the website are mentioned in the USD Currency, and vacation packages are non refundable and non transferable.

When you book or reserve a holiday package with Universalholidays, your credit card will be charged a complete fare amount. Until the complete payment for the entire vacation package is received, no part of it, including pricing, availability, and/or travel dates, is guaranteed.

PAYMENT IN FULL CONSTITUTES FINAL ACCEPTANCE OF THE Universalholidays VACATION PACKAGE TERMS & CONDITIONS

For foreign travel (to all nations outside the United States of America), a valid government-issued ID and proof of citizenship are needed. Providing the appropriate documentation is entirely your responsibility. Transit visas can be necessary. If you have any questions, get in touch with the relevant local consulate of the nations you are visiting. For security checks at airports, hotels, rental vehicle pickup locations, attractions, and other travel-related products as determined by suppliers, a valid government-issued photo ID is necessary at all times during the trip.

For overseas travel, U.S. citizens need to have a current passport. If you fly using false documentation, which results in your flight being delayed, your boarding being rejected, or you using up some of your Universalholidays holiday package, you will not be eligible for any returns at all.

If there are multiple travelers, they must all follow the same itinerary and book under a single booking record. It is not possible to add or remove specific guests from any Universalholidays vacation package after the booking process is complete.

Changes to your name are not allowed. Once your reservations are complete, they cannot be altered to another name or location.

Cancellation by Suppliers

Each airline, hotel, rental car agency, and other travel service providers (each a "Travel Supplier") are responsible for providing each component of your Universalholidays Vacation Package. We shall make an effort to secure substitute plans upon your request in the event that a Travel Supplier cancels part of your vacation package. But, if the Travel Supplier defaults on its responsibilities, we will not be held liable for the Travel Supplier's performance, for returning any money you paid, or for any other damages that may arise. Regarding information sent to us by outside sources, we take no liability.

If you have frequent traveler points and/or miles may or may not be available for any kind of a Vacation Package.We apologize that we are unable to promise that your particular request will be honored, but we will make every effort to forward reasonable requests to the Travel Supplier.

Pricing, Taxes/Fees, and Payment:

Universalholidays will impose service fees on new reservations, which can reach $50 per person on a per-ticket basis for flights, $42 per room per night for hotel reservations, and up to $40 for car rental reservations.

Prices and availability do not apply to any one part of a vacation package; they are only applicable when used in conjunction with the complete package. Universalholidays is unable to give you a breakdown of the costs associated with each part of your vacation package booking owing to contractual obligations.

All taxes and expenses related to your holiday package's activities, hotel accommodations, vehicle rentals, and airfare are included in the prices. At the time of check-in, the relevant travel supplier will charge you for any applicable fuel, security, baggage, seat reservation, incidentals at the hotel, and other applicable service surcharges. Any such additional costs imposed by the travel supplier are entirely your responsibility; if you have any issues about them, please get in touch with the relevant travel supplier. Depending on where you are going, there can be government entry or exit fees.

The rates that are quoted for your vacation package do not include personal accident insurance, liability insurance, collision damage waiver, personal effects protection, drop-off fees, gas, child safety seats, sky racks, or incidental hotel room charges (such as phone, movie, energy, and any applicable tax increases). At the time of rental car pickup or at the hotel check-in desk, all applicable fees must be paid.

Vacation Package Changes, Cancellation and Refunds:

• To modify or cancel any Universalholidays holiday package reservation, you must contact Universalholidays before your departure. Kindly refrain from contacting each travel supplier by phone. For further information, please visit the Universalholidays homepage's "Contact Us" section.
• Certain parts of a package may not be refundable once it has been reserved. Only the cancellation policies of each individual travel product component that makes up the package may be applied to packages.
• If there are many travelers on a single booking record, they must all follow the same schedule and travel together. Individual travelers cannot be added to or removed from any Universalholidays vacation package after the booking is complete.
• Any and all cancellation penalties levied by Universalholidays and travel suppliers for reservations made for hotel rooms, rental cars, airline tickets, and other travel-related services are your responsibility.
• Some travel suppliers may not allow partial adjustments or cancellations to any one product component of the package. In these situations, it is necessary to replace the hotel, automobile, and air simultaneously. For more specific information about your package, speak with a Universalholidays customer support agent.
• No modifications can be made once your trip has started, and there are no refunds for early check-out, returning a rented automobile, or for any unused component of the vacation package.
• In addition to any fare difference and any applicable Travel Supplier fees, Universalholidays's service fee for processing changes or cancellations of vacation packages will be $75 per passenger, per ticket for flights, $25 per room per night for hotels, and $15 for car rentals.
• Cancel and Refund: If there is a refundable component to your trip package, the refundable portion will be returned to you less any cancellation fees. Any component of the vacation package that is not used or is only partially used will not be refunded.

Flight Component Policies:

• The terms and conditions of your airline ticket(s) contain a number of guidelines and limitations.
• The majority of airline tickets are non-refundable and not changeable/transferable.
• There is no flexibility on the total number of passengers. Once booking is done, customers can not change the number of travelers.
• Any and all modifications are contingent upon travel suppliers' determination of availability, constraints, and restrictions (availability may be extremely limited during busy travel periods).
• Any Universalholidays trip package's origin and destination cities cannot be altered.

Hotel Component Policies:

• The hotel booking is subject to a number of rules and regulations, which are included in the hotel terms and conditions.
• Any additional fees that you request while staying at the hotel, such as those for movies, phone use, internet access, energy surcharges, resort fees, parking fees, room service, and other services, will be entirely your responsibility.
• Changes to hotel properties are not permitted, but in some circumstances, modifications to room category may be permitted. Make a change inquiry by calling Universalholidays.
• After your reservation is confirmed, it might not be fully refundable for some properties. Check the hotel's cancellation and change policies before making a reservation.

Car Rental Component Policies:

• Various guidelines and limitations are included in the car terms and conditions, which are specific to your rental car agreement.
• Downsizing from booked car types (e.g., mid-size to economy) is not possible.
• There will be no reimbursements for any unused car rentals, whether full or in part.
• Additional fees, such as fuel and fuel plans; optional collision damage, personal injury, theft, and/or other protection plans; airport-assessed taxes and fees; overtime and drop-off charges; child safety seats; ski racks; GPS; and other optional items, if any, must be paid directly to the car rental company at the location where the vehicle is being picked up.

Responsibility:

Travel Suppliers are third-party companies that Universalholidays contracts with to provide tour and package services and housing, such as airfare, hotel, and vehicle rental. In order to provide services relating to travel, Universalholidays is neither the customer's nor the travel supplier's agent.

You waive any claim against Universalholidays, its subsidiaries or affiliates, and any of such parties' officers, directors, agents, contractors, or employees by using this website. You also specifically agree that neither Universalholidays nor any of its subsidiaries, affiliates, officers, directors, agents, contractors, or employees will be held accountable for any

• loss, damage or injury of any property to individuals resulting from any flaw, carelessness, or other wrongdoing; or from any kind of non-performance on the part of any other transportation company, vendor, or supplier;
• Any disruption, deprivation of pleasure, emotional suffering, or other such issue;
• any missed connections, canceled services, altered fares and rates, delayed departures, or replacement lodgings;
• anything beyond Universalholidays' reasonable control that results in a reservation cancellation or duplicate booking; and
• any kind of claim related to or resulting from services, other features, or air or other transportation provided or occurring in conjunction with any package component.

If you have a claim for a particular travel product or service, your only option is to take your complaint to the relevant travel supplier and not to Universalholidays.

In order to potentially recuperate some of the costs associated with changes and cancellations, Universalholidays strongly advises purchasing travel protection. By adding trip protection to your Universalholidays vacation package, Universalholidays advises you to buy travel insurance from our travel insurance provider. Payments for travel protection are subject to coverage limitations.

SUBMISSIONS, FEEDBACK, REVIEWS AND BLOG COMMENTS

We are happy to have you as a member of the Universalholidays account and appreciate any feedback you may provide on our offerings as well as the travel-related goods and services provided by partners and suppliers. In addition to any other information sent or received through our site, Universalholidays shall have the right (but not the responsibility) to monitor and review your Submissions (as described below).

Any information that we determine to be unsuitable or to be in violation of these Terms & Conditions may be subject to censorship, editing, removal, or prohibition from being transmitted or received. Any textual or graphical submissions you make to this website by creating an account with Universalholidays, emails you send, postings on this website or elsewhere (like blogs and Facebook®), hotel reviews, questions, comments, suggestions, ideas, or the like contained in any submissions (collectively, "Submissions'') include your explicit consent to use them. You hereby grant the following rights to Universalholidays, its affiliates, and the affiliated, co-branded, and/or linked website partners through which we provide our travel products and services: a worldwide, nonexclusive, royalty-free, perpetual, transferable, irreversible

• Use, copy, edit, translate, adapt, distribute, publish, make derivative works from, and perform publicly in public using such Submissions in any media, now known or developed in the future; and
• Utilize your name, likeness, and all submitted graphics in relation to such Submission. You agree that such submissions may be shared with our suppliers and that we may, at our discretion, decide to give credit for your remarks or evaluations (e.g., mentioning your name and hometown on a hotel review you submit).

You also give us permission to legally prosecute anyone or anything that breaches these Terms & Conditions and infringes upon either your or our rights in the Submissions. You understand and concur that submissions are neither proprietary or confidential. We disclaim all duty and responsibility for any Submissions that you publish or submit. Your comments are not required to be posted, and we have all control over which comments are displayed on the site. Please do not send us any Submissions if you disagree with our Terms & Conditions.

The information contained in your Submissions—which explicitly include, but are not limited to, reviews submitted on this Site—is entirely your responsibility. In your act of Submission, you declare and guarantee, that

• You possess the ownership rights to the content of your Submissions, or you have obtained the appropriate permissions from the owner to submit such content to Universalholidays and allow Universalholidays to use it as previously mentioned, and
• No third party's rights will be violated or their intellectual property rights will be infringed upon by Universalholidays' use of such Submissions. Any harm arising from your use of the Site and Universalholidays's use of your Submissions, including but not limited to copyright, trademark, or other proprietary right infringement, will be entirely at your responsibility.

You are prohibited from posting or transmitting to or from this Site:

• anything that would violate someone's right to privacy or publicity, or that would be illegal, threatening, libelous, defamatory, obscene, or pornographic.;
• anything that is commercial in nature (such as, but not restricted to, fundraising, product or service promotion); and
• any information or content that violates a third party's copyright, trademark, patent, or other intellectual rights or that is unauthorized.

If you violate any of the aforementioned restrictions, you will be fully responsible for any damages that arise, as well as any other harm that may arise from your submissions or content that you put on this site. You understand that Universalholidays may utilize, publish, or remove any content you provide at any time without providing you with prior notice or remuneration of any sort. Only the most current review you provide for the same hotel will be used if you submit more than one.

MISCELLANEOUS GENERAL TERMS & CONDITIONS

• AUTHORITY TO SEND COMMUNICATION - You give us permission to communicate with you by phone, email, postal mail, instant messaging, and any other electronic or paper communication method when you use our site, make a travel reservation or booking, or approve this transaction. These communications may contain special offers and will mostly be for customer service.
• COPYRIGHT AND TRADEMARK NOTICES - Registered trademarks of "Universalholidays" and "Universalholidays.com the only way to go!!" All rights reserved. © Universalholidays, Inc. All rights reserved. Every content on this website is protected by copyright, which is owned by Universalholidays, Inc. Anyone visiting this website is free to read and print content for personal use only. This copyright notice must be included with any copyright material from this website, and use is strictly limited to non-commercial purposes. The trademarks "Universalholidays" and "Universalholidays the only way to go!!" are owned by Universalholidays, Inc. The legitimate owners of other trademarks and service marks displayed on this website are the ones who own those marks.
• TERMINATION -We retain the right to immediately and without warning, for any reason or no reason at all, to cancel your access to all or part of the Site, in our sole discretion and without responsibility.
• SEVERABILITY - It is possible to separate these Terms & Conditions. Should a provision be found to be unenforceable or invalid, it will still be enforced to the maximum degree allowed by applicable law. This ruling will not impact the validity and enforceability of any other provisions that may still be in place.
• NO WAIVER -Universalholidays reserves the right to assert its rights under these Terms & Conditions in the event that it is unable to enforce any of its provisions, including those resulting from previous or future actions by third parties. No portion of these Terms & Conditions shall be construed to be waived by Universalholidays's receipt of any cash or by anybody relying on Universalholidays's activities. The only written waiver that will be legally binding is one that is specifically signed by a Universalholidays official.
• DATA SCRAPING - We keep the right to instantly and without notice discontinue your access to this site if you abuse it by performing repeated scanning, data scraping, or screen scraping.
• NO RELATIONSHIP - If you use the Site or make travel arrangements or bookings, nothing in these Terms & Conditions will be understood or interpreted as establishing an independent contractor, joint venture, partnership, or employment relationship between us and any of the parties hereto. These terms and conditions do not grant you or Universalholidays the authority to act as the other party's agent, employee, or legal representative. No party shall have the right or ability to bind or otherwise commit another party.

LIMITATIONS OF LIABILITY/DISCLAIMER

Text, graphics, links, and other materials are all part of the site's content, which is offered "as is" and "where available." With regard to the website and any associated materials, products, services, or information, Universalholidays makes no representations or warranties, either express or implied, to you or any other person or entity regarding the accuracy, results, timeliness, completeness, merchantability, or fitness for any particular purpose, including but not limited to warranties arising by statute or otherwise in law or from a course of dealing or usage of trade. We, our suppliers, or distributors shall not be liable under any circumstances, including but not limited to negligence, for any harm that may come to your computer equipment or other property, viruses that may infect it, or any loss of data resulting from your use of, or access to, the website; or from your downloading of any materials, data, text, images, video, audio, or other information from the website; or from any emails or links that Universalholidays may send you.

Regardless of whether the basis for liability is contract, tort, strict liability, or something else entirely, none of us, our providers, or our distributors will ever be held accountable for any harm, loss, claim, damage, or special, punitive, exemplary, direct, indirect, incidental, or consequential damages of any kind (including, but not limited to, lost profits, lost business, or lost savings) that result from or are related to using, or not using, the website, its contents, services, or travel reservations made through Universalholidays (via this site or contact center), even if we were made aware of the potential for such losses.

Our combined liability, as well as the liability of our suppliers and distributors, shall never be greater than the total amount indicated in the itinerary that gives rise to such liability. Within one hundred and eighty (180) days of the date the claim, action, or transaction was completed, you must bring any claim or cause of action arising from, or related to, your access to and use of, or purchases of goods and/or services from, the website.

The aforementioned limitation or exclusion may not apply to you because applicable law may not permit the limitation or exclusion of liability for incidental or consequential damages. You will use this website at your own risk. By marketing, selling, or accepting reservations or bookings for travel-related goods and/or services (such as airfare and ground transportation, hotel accommodations, meals, tours, cruises, travel insurance, etc.), we are merely serving as an intermediary or an agent for suppliers of such goods and/or services. We bear no responsibility for the goods and services supplied by such providers.